Privacy Policy

Last modified: September 18, 2025

Introduction

This Privacy Policy (the “Policy”) describes how Helix Campaigns LLC (“Helix,” “we,” “our,” or “us”) collects, stores, uses, discloses, sells, or otherwise processes personal information, including when we: (1) operate our website at www.helixcampaigns.com (our “Website”) and (2) market, sell, and provide our fundraising and campaign services, products, donor databases, and tools (collectively, the “Services”). This Policy addresses specific disclosure requirements from various privacy laws and also serves as our ‘notice at collection.’

This Policy does not apply to personal information that we collect from our employees and contractors. This Policy also does not apply to personal information we handle solely in our capacity as a service provider on behalf of a customer (“Service Provider Information”). We process Service Provider Information in accordance with binding, written agreements with our customers. Service Provider Information is subject to the privacy policies of the customer, and you should read those policies carefully. We are not responsible for the privacy practices of our customers. If you have any questions about a customer’s privacy practices, please contact the applicable customer.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS. IF YOU HAVE ANY QUESTIONS ABOUT THIS POLICY OR OUR PRIVACY PRACTICES, OR IF YOU WISH TO OPT-OUT OF THE SALE OR SHARING OF YOUR INFORMATION OR EXERCISE ANY OTHER PRIVACY RIGHT, PLEASE CONTACT US BY EMAIL AT INFO@HELIXCAMPAIGNS.COM OR PHONE AT +1 (877) 768-6461 OR SUBMIT A REQUEST AT HTTP://HELIXCAMPAIGNS.COM/MYDATA.

1. Personal Information We Collect and Process

We obtain personal information about (a) current and prospective customers, (b) website visitors, and (c) people who make donations. We source this information a few ways, online and offline. For example:

  • We obtain personal information about donors (“Donor Information”) from our customers and partners, from public sources, and from data brokers.
  • We obtain personal information directly from customers, such as when they provide us billing information, send us an email, or share a business card.
  • We automatically process personal information using cookies on our Website.
  • We process personal information from social media platforms and through our professional networks; and
  • We may create personal information by making inferences from the personal information we collect. For example, we may infer your likelihood to make a donation over email or by phone based on your prior interactions.

The categories of personal information we process includes:

  • Identifiers, such as your real name, username, postal address, IP address, email address, cookie ids, or other similar identifiers.
  • Demographic information, such as your market area (e.g., Dallas Metropolitan Area), information about your gender, or age range.
  • Professional and employment-related information, such as your current employer and job title.
  • Education information, such as information about your academic qualifications.
  • Commercial information, including information about prior engagements with us or commercial activities we learn about in publications or on social media platforms.
  • Financial account information, such as information you provide for billing purposes.
  • Preferences, interests, and affiliations, such as those you indicate when interacting with our cookie banner or communicating with us directly. We may also process information about your social interests, political affiliations, civic engagement, and social networks.
  • Communications, such as when you send us email or engage with us on social media platforms.
  • Device information, such as the type of device and web browser used to access the Website, information about your network connection, and IP Address.
  • Digital Interactions and Usage Data. As described more below, information about your interactions on, and use of, our Website is automatically collected using cookies. Such information may include:
    • Date and time of your visit to our Website and duration of your visit,
    • The website from which you linked to our website, and
    • Other similar information about your interactions with our emails, content, or social media accounts.

Donor Information may include the following categories of personal information: Identifiers, Demographic information, Professional and employment-related information, Preferences, interests, and affiliations, and Digital Interactions and Usage Data. Donor Information we process does not include sensitive personal information such as financial account information or your racial or ethnic background, national origin, religious beliefs, sexual orientation, status as transgender or nonbinary, status as a victim of crime, or your citizenship or immigration status.

We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device. We may use aggregate and/or de-identified information for any purpose, including without limitation for research and marketing purposes, and may also disclose such data with any third parties in our discretion. Unless allowed under applicable law, we will maintain such information in an de-identified state and will not re-identify the individual.

2. How We Use Your Information

We use personal information for a variety of purposes, including to operate our Website and provide our Services. Our uses of personal information, along with the categories of information used for each purpose, is described in the chart below.

Use Categories of Personal Information Processed
Provide and improve our Services. We sell, share, and disclose Donor Information to customers through our Services. We may also use Donor Information to provide our consulting and campaign Services, to improve our services, and develop new offerings. We combine Donor Information from various sources, as described above, and use such information to make inferences about donors. In some states, we may be considered a “data broker.”

Customers may use such Donor Information for various purposes, including for direct marketing and fundraising, in accordance with their privacy policies. 		Donor Information, including:
  • Identifiers
  • Demographic information
  • Professional and employment-related information
  • Preferences, interests, and affiliations
  • Digital Interactions and Usage Data
Customer information, including:
  • Identifiers
  • Commercial Information
  • Preferences, interests, and affiliations
  • Communications
Sell our Services. We use personal information to engage with current and prospective customers and facilitate the transactions they request. Customer information, including:
  • Identifiers
  • Professional and employment-related information
  • Commercial Information
  • Financial account information
  • Preferences, interests, and affiliations
  • Communications
Conduct research. We may use Donor information to gain insights we may share with others. Donor Information, including:
  • Identifiers
  • Demographic information
  • Professional and employment-related information
  • Preferences, interests, and affiliations
Respond to your inquiries. If you reach out to us, we’ll provide you with information that you request from us. Donor Information, customer information, website visitor information, including:
  • Identifiers
  • Commercial information
  • Communications
Market and promote our business. We may send you invitations to events and webinars or share information with you about the services we provide. Identifiers
Commercial information
Preferences, interests, and affiliations
Communications
Consider you for employment or other opportunities with us. Identifiers
Professional and employment-related information
Education information
Communications
To aggregate and de-identify your information. For example, we aggregate and/or de-identify Donor Information to gain insights, conduct market research, and share with customers and other third parties. All categories of personal information, including Donor Information
Conduct business. We use personal information to operate our business; protect our rights and property, as well as those of our users or others; prevent harm; detect and prevent fraud or violations of our terms, agreements, or policies; enforce our agreements and policies; and exercise our legal rights. All categories of personal information, including Donor Information
Comply with law and regulations or meet other requirements. If you reach out to exercise your privacy rights, for example, we will process your information, as necessary. All categories of personal information, including Donor Information

In carrying out these uses, we combine information we collect from different contexts and/or sources to provide and improve our Services, provide customers a more seamless and personalized experience, to make informed business decisions, and for other legitimate ‎business purposes.

We do not collect or process sensitive personal information from you.

We do not knowingly sell or share personal information of consumers under 16 years of age.

3. When We Share Your Personal Information

We sell and share Donor Information as part of our Services. Unless prohibited by law, we transfer personal information to others, with or without consideration, unless you opt-out or otherwise exercise your privacy rights, as described below in the “Your Privacy Rights and Choices” section.

At times, we share or provide others with access to your information with your consent, at your direction, or to complete any transaction or request you have authorized.

We also share your information with others in a variety of other circumstances. See the tables below for more information on the types of third parties who may receive or gain access to your information, the types of personal information shared with those third parties, and why.

Category of Recipient Categories of Personal Information Why We Share Your Personal Information
Customers, including:
  • political orgs,
  • non-profit orgs,
  • data brokers,
  • marketing and research, companies, and
  • business services and agencies.
 All categories of Donor Information We sell, share, license, and disclose Donor Information to our customers and partners for commercial purposes as part of providing our Services. In some states, we may be considered a “data broker.”

We do not control how our Customers use and share your personal information once they receive it. You will need to contact them directly for information about their privacy practices or to exercise any rights you may have (including if you would like to opt-out of marketing messages).
Service Providers All categories of personal information We may disclose personal information with select third-party vendors, service providers, who process the information to provide services we’ve hired them to do. Such service providers have entered into binding written agreement with us to limit their use of the information and protect the information with robust data protection measures. Service providers include businesses that provide survey platforms, web hosting, marketing and sales analytics, analytics and online advertising services, digital security, and fraud prevention.
Third-party analytics providers Identifiers We may use third-party analytics providers to collect information from our Website that we use to understand how many people have visited and how people find us. Under some privacy laws, our use of third-party analytics providers may be considered a ‘sale’ or ‘share’ of personal information.
3rd Party payment processors Identifiers, commercial information, Financial account information, Device information, Digital Interactions and Usage Data At your direction, for billing purposes, we may make your information available to payment processors who use your information in accordance with their policies.
Subsidiaries and affiliates All categories of personal information We may disclose your information to our subsidiaries and affiliates, as permitted by law.
Other professionals All categories of personal information We may share your information with ‎attorneys, accountants, or other ‎professionals as necessary for ‎legitimate business purposes.‎ Such professionals are subject to professional confidentiality obligations and agreements that limit the use of the information we may provide.
Other Business in the event of a ‎Merger, Acquisition, or Sale All categories of personal information We may disclose information in the event of a major corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, or for purposes of due diligence connected with any such transaction.
Law enforcement, authorities, or ‎others as necessary All categories of personal information We reserve the right to disclose information to third parties when we, in good faith, believe that such access or disclosure is reasonably necessary to comply with the law, regulation, legal process, or a governmental request. We may also disclose your information to enforce our terms; to detect, prevent, or otherwise address fraud, security, or technical issues; to respond to customer support requests; and to protect the rights, property or safety of Helix, our customers, and the public.

4. Cookies and Similar Technology

The Website uses only strictly necessary cookies, such as a cookie used to prevent cross-site request forgery. A cookie is a small file placed on your computer or mobile device when you use the Website.

Many organizations, including our customers, use cookies and tracking technology on their websites related to third-party advertisers, ad agencies, and other marketing vendors. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. If you are interested in more information about targeted advertising and how you can opt-out of receiving targeted advertising from organizations that participate in those programs, you may visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link. Note that opting out through these channels does not mean you will no longer see ads and each opt-out is specific to the device and browser you are using. You may still encounter other types of ads from these organizations and from nonparticipating companies, and the sites you visit may still collect your information for other purposes.

5. Your Privacy Rights and Choices

Privacy laws provide individuals with specific rights regarding their personal information. Depending on the jurisdiction in which you reside you may have some or all of the following rights and choices regarding your information. To exercise these rights, you (or your authorized agent) can contact us by email at info@helixcampaigns.com or by calling us at +1 (877) 768-6461 or submit a request at http://helixcampaigns.com/mydata.

  • The right to know. You may have the right to know details about our processing of your personal information. For example, you may have the right to know the following details, provided in Sections 1-3 of this Policy:
    • The categories of personal information we collect and process about you.
    • The categories of sources for the personal information we collect and process about you.
    • The purposes for collecting or processing that personal information.
    • The categories of personal information shared or disclosed to third parties, the categories of those third parties, as well as the purposes of such sharing or disclosure.
  • The right to access, correct, or delete. You may have the right to access, correct, or delete the personal information we process about you.
  • The right to know if we use your information for certain purposes. We do not use personal information for profiling or use automated decision-making in furtherance of decisions that produce legal or similarly significant effects.
  • The right to opt-out of the sale or sharing of your personal information. As described herein, we sell and/or share personal information. To opt out, please email at info@helixcampaigns.com or call at +1 (877) 768-6461 or submit a request at http://helixcampaigns.com/mydata.
  • The right to limit other uses or disclosure of your information. You may have the right to limit our use of your personal information for certain purposes, or limit our disclosure of certain categories of personal information. For example, in some jurisdictions, you may have the right to limit our use or disclosure of your sensitive personal information.
  • Right to not be discriminated against for exercising your rights. If you exercise your rights, we will not discriminate against you, for example by denying you services or charging you a different price.

You can exercise your rights ‎through various methods and tools. For example, you can:‎

  • Contact us. To exercise your rights, you (or your authorized agent) can contact us by email at info@helixcampaigns.com or by calling us at +1 (877) 768-6461 or submit a request at http://helixcampaigns.com/mydata.
  • Unsubscribe. You can opt-out of promotional emails by following instructions located at the bottom of such emails. Removing your name from the email list may take a reasonable amount of time. Even if you opt out from ‎receiving marketing messages from us, you will continue to receive administrative messages from us, such as order ‎confirmations, updates to our policies and practices, or other communications regarding our relationship or ‎transactions with you.‎

Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our Services to you or to comply with law. We also need to take reasonable steps to verify your identity, or your authorized agent’s authority, before responding to a request. Where possible, we will attempt to verify your identity by only using information we have previously collected, such ‎as an e-mail address. We cannot respond to your request or provide you with personal information if we cannot verify your identity (or authority) to make the request and/or confirm the personal information relates to you.

We will promptly respond to a verifiable consumer request to exercise your rights , barring any extraordinary circumstances. If we require more time, we will inform you of the ‎reason and establish an extension period in writing.

We will deliver our written response electronically. The response we provide will also explain the reasons we cannot comply with any portion of your request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and ‎provide you with a cost estimate before completing your request. ‎

If we deny your request in whole or in part, you may have the right to appeal the decision or contact your state attorney general’s office or other privacy authority. Email us at info@helixcampaigns.com to appeal.

6. Information Security

We have implemented appropriate technical, organizational, and physical measures designed to secure personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no electronic network or methods of transmitting information over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the confidentiality, integrity, and security of the personal information we process.

7. Information Retention

We retain your information only for as long as we determine it is necessary to provide the Services and to fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. In determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the utility of certain data to our Customers and our contracts with them, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests.

8. Children’s Privacy

Our Services and our Website are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will promptly take steps to delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@helixcampaigns.com.

9. Changes to the Policy

We may revise this Policy at any time to enhance transparency. We may also update the Policy, as necessary or as useful, in response to: (a) changes in applicable laws, regulations, or standards, (b) changes to our processing of personal information, or (c) changes to our business operations. For example, we may modify the Policy if a new applicable law requires additional notices or if we intend to collect new categories of personal information. We will post any revised Policy here on this page and provide a “Last Updated” date at the top of this Policy. In some cases, we might provide you with additional notice (such as by adding a statement to the homepage of our Website). We encourage you to review this Policy regularly to stay informed about our processing of personal information, your rights, and your choices.

10. Contact Us

If you have any questions about this Policy or the use of your information, please contact Helix Campaigns LLC by email at info@helixcampaigns.com.

Annual Privacy Request Statistics

Annual Request Statistics (2024)

Requests to delete personal information Requests to opt out of sale or sharing of personal information Requests to limit the use and disclosure of sensitive personal information Requests to know or access what personal information we collect Requests to know what personal information we sell or share and to whom
Requests Received 0 0 0 0 0
Requests Complied With 0 0 0 0 0
Requests Denied 0 0 0 0 0
Mean Number of Days to Substantively Respond 0 0 0 0 0
Median Number of Days to Substantively Respond 0 0 0 0 0

Texas Data Broker Notice

The entity maintaining this website is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS). Information about data broker registrants is available on the Texas SOS website.